Where potential meets opportunity
CUSTOMER SERVICE PROFESSIONAL, TALLINN
What’s the role?
We’re looking for a proactive customer service specialist to join our Estonian sales team. This is no ordinary sales team. Our people come from all different backgrounds with a shared dedication to high performance, consistent results and exceptional customer service.
Who are Hilti?
If you’re new to our industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With some 23,000 people in more than 120 countries, we’re a great place for you to show us your worth as you learn, grow and carve-out your career.
What does the role involve?
As a customer service specialist, you`ll be front-of-house for our esteemed and trusted brand. Ours is a premium product and our customers expect outstanding service to match. It is a busy, hands-on role, where you`ll demonstrate our products. When customers come or call for advice, you`ll be there to answer any questions and to give each relationship a friendly, personal touch. As part of our high-performing sales team, your job is about fostering our strong relationships to create loyal business partners. This means using your product knowledge to find solutions to their needs and to cross-sell our innovative tools with additional software and services. Your interaction with our customers is integral to both the success of our company and your promising career.
What do we offer?
We will give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return for your exceptional performance and consistent results, you`ll receive exciting opportunities to broaden your role and potentially move around the business. You’ll also enjoy a positive and supportive team environment.
Why should you apply?
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative and more productive team. So if You have never worked in sales or construction, that`s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background is.
What you need is:
- Ability to develop loyal customer relationships
- High commitment to customer satisfaction
- Strong communication skills, with fluent Estonian and good knowledge of Russian and English
- Passion to learn and drive to succeed
- A proactive approach
If we are impressed with your CV, we will invite you for an interview.